Charlotte Bruce-Lloyd
Intermediary Services
Charlotte Bruce-Lloyd

Charlotte Bruce-Lloyd Intermediary Services provides adoption support services to adults who wish to be reunited with relations and friends. Charlotte is registered with the Care Council Inspectorate for Wales (CCISW) as an Adoption Support Agency.


Services Offered

Directly to adopted adults and birth relations of adopted adults:

Intermediary services

Via local authorities and for adopted adults:

Birth Records Counselling for adults adopted before 12th November 1975 who want to apply for their original birth certificates.

Access to Information from adoption files.

Other Services

Intermediary Services to adults separated from family members for a variety of reasons.

Charlotte is also experienced at undertaking Assessments for Prospective Adopters and can undertake this service independently for Local Authorities and Adoption Agencies. Charlotte Bruce-Lloyd is a Registered Independent Social Worker with more than 10 years’ experience of working with families. Charlotte has worked within Local Authority Children's Services since 2004, working within Child Protection and Family Services. Since 2011, Charlotte has worked within the Post-Adoption field for her Local Authority. Charlotte's work has encompassed all aspects of reunion, both in the UK and abroad.

Charlotte is delighted to be working with Ariel Bruce and Lal Ashby who together undertake all the research and intermediary work for ITV's ‘Long Lost Family’. The BAFTA- award-winning British television series has been aired on ITV since 21st April 2011 and is made by the production company Wall to Wall. Charlotte currently provides intermediary services for ‘Long Lost Family’ and anticipates continuing to work with the programme,

Ariel Bruce is a Registered Independent Social Worker. Ariel has worked since 1985 for people who have been affected by adoption and who wish to trace a birth relation. She also works for others who have become separated from a family member by circumstances such as divorce or emigration. Ariel also works for people wishing to trace long-lost friends.

Lal Ashby also provides adoption support services to adults and provides intermediary services for people wanting to be reunited with birth relations separated by adoption. Ariel, Lal and Charlotte provide full Adoption Support Agency (ASA) services.
Registration Details

Charlotte Bruce-Lloyd
is registered with the Care Council for Wales, Registration number W/1040536.

Current registration status may be checked on the Care Council for Wales website at or by calling 029 2022 6257

Charlotte is based in Swansea and London
Postal Address:
35 Glanmor Road

01792 511 268
07854 774 201